Privacy Policy

Responsible Person

The person responsible for processing your personal data is

Jean-Philippe Rüegg
New Leaf Acupuncture
Zeltweg 25
8032 Zurich

Purpose of Processing

The collection and processing of your personal data primarily serves the purpose of communicating with you. This also includes marketing purposes and customer relationship management. For this, we primarily use communication data and master data. We may also collect and process personal data for the fulfillment and execution of the treatment contract. Based on your use of our website, we process your data for the purposes explained below.

Provision of the Website and Creation of Log Files

When you visit our website, we automatically collect general technical visit information in so-called log files. This includes, for example, the IP address of the device used to access the site. The collection and processing of these log files serve the purpose of enabling the use of our website (establishing a connection), permanently ensuring and increasing the security and stability of our systems, enabling the optimization of our internet offering, and for internal statistical purposes.

Newsletter

You can subscribe to our newsletter. We process the data collected to inform you via newsletter about our practice and general developments in TCM/health. You can unsubscribe from the newsletter at any time by sending an email to contact@newleaf.ch.

Contact Form, Chat, and Email Contact

You can contact us via the contact form, chat, or email. We process the data collected to review your inquiry, get in touch with you, and, for example, arrange an appointment.

Appointment Booking

You can book an appointment with us online. We process the data collected to record and prepare the appointment and to create a patient profile.

Disclosure

We treat your personal data confidentially and only disclose it to those third parties listed in this privacy policy.

Our practice uses external service providers for various administrative activities. These external service providers may gain access to your personal data due to their work, and they are contractually obliged to always treat your personal data confidentially. In this context, your personal data may be disclosed in particular to the following recipients:

Trustees/accountants in connection with maintaining the accounting records and preparing and sending invoices,
Tax advisors, if this should be necessary for the preparation of tax returns,
IT service providers who provide the software programs and services we use and manage the website,
Collection agencies, if we need to enforce our services through debt collection proceedings,
Law firms, if a dispute arises from the treatment contract.

Furthermore, we disclose your personal data to health insurance companies and other insurers, particularly in connection with the billing of the services we provide. We may also disclose your personal data to offices and authorities, such as cantonal or federal health authorities, if this should become necessary in connection with the operation of our practice and the permits granted.

We may also disclose your personal data to other medical and healthcare professionals (such as doctors, naturopaths, etc.) if this appears necessary in connection with the medical treatment, for example, to obtain second opinions or supplementary information, or to ensure representation. If it appears necessary in connection with the medical treatment, we may also request information about your medical history from other medical and healthcare professionals (e.g., your family doctor) and, in this context, disclose that you are undergoing treatment with us.

Your personal data (such as findings, therapy suggestions, etc.) may also be shared with your relatives.

Disclosure Abroad

We disclose your personal data to the following countries: USA. If this is a country that does not offer adequate data protection, we have implemented the following guarantees in accordance with Art. 16 Para. 2 of the Data Protection Act: Statement from Squarespace (Website Host): "Squarespace is committed to handling personal data from the EEA, the United Kingdom, Switzerland, and elsewhere around the world in a secure and privacy-compliant manner, and to comply with the standard contractual clauses of the European Commission and the United Kingdom when processing data."

Communication

When communicating via unencrypted email, there is a risk that data may be lost, intercepted, or manipulated. The confidentiality of data cannot be guaranteed when transmitted via unencrypted email. The same applies to messenger services. We cannot guarantee the confidentiality of communication via unencrypted email or messenger services. If you contact us via email, messenger, or similar services, we interpret this as consent to use these communication channels. We also reserve the right to contact you through these communication channels.

Use of Cookies

Cookies are small units of information that help uniquely identify your browser and store additional information such as user settings. When you visit our website, cookies are automatically stored on your device. Cookies help make your visit to the website easier, more pleasant, and more meaningful. We use the following cookies:

Strictly Necessary Cookies: These cookies are essential for our website to function and cannot be disabled in our systems.
Functional Cookies: These cookies enable the provision of enhanced features and personalization. They may be set by us or by third parties whose services we use on our website.
Analytical Cookies: These cookies allow us to count visits and identify sources of access to determine and improve the performance of our website.
Marketing Cookies: These cookies and other tracking technologies enable personalized advertising to be displayed to you.

You can set your browser to block cookies. However, this may result in some areas of the website not functioning.

Online Booking

You can book an appointment on the website via Squarespace/Acuity Scheduling. We synchronize these bookings with our Google Calendars. The operator is Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google").

Alternatively, you can book your appointment by phone or email.

You can find the privacy policy of the calendar operator Google here:

https://www.google.com/policies/privacy/.

Google processes your data in the USA and has submitted to the EU-US Privacy Shield.

https://www.privacyshield.gov/EU-US-Framework

Contact

For questions regarding the processing of your personal data or to exercise your data protection rights, you can contact us at contact@newleaf.ch.

Updates and Changes

We reserve the right to update and amend this Privacy Policy at any time without prior notice. The current version published on our website applies.

By using our website, you agree to these terms and the corresponding processing of your personal data.